Shipping Policy

Shipping Methods:

• We offer standard shipping services for all orders within the USA and Canada. Our dedicated shipping partners ensure reliable and secure delivery of your packages.

Processing Time:

• Upon receiving your order, our team will process it within 1 to 2 business days. Please note that this processing time may be extended during peak periods or due to unforeseen circumstances, but we will strive to keep any delays to a minimum.

Delivery Time:

• The estimated delivery time for standard shipping within the USA and Canada is typically between 3 to 7 business days from the date of dispatch. However, delivery times may vary based on your location and local postal services.

Shipping Charges:

• Shipping charges are calculated based on the weight of the order and the delivery address. You will see the applicable shipping fees during the checkout process before completing your purchase.

Order Tracking:

• We provide order tracking services for all packages. Once your order has been shipped, we will send you a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment until it reaches your doorstep.

Shipping Restrictions:

• Please be aware that certain products may have shipping restrictions due to legal or regulatory reasons. We adhere strictly to all applicable laws and regulations, and therefore, some items may not be available for delivery to certain locations. If you attempt to purchase a restricted product, our system will notify you during the checkout process.

International Shipping:

• At present, Vkareusa ships only to locations within the USA and Canada. We do not offer international shipping outside these countries.

Address Accuracy:

• To ensure smooth delivery, please double-check and provide accurate shipping details during the checkout process. Vkareusa will not be responsible for any delays or issues caused by incorrect shipping information.
• Damaged or Lost Packages:
• In the rare event that your package is damaged or lost during transit, please contact our customer support immediately. We will work diligently to resolve the issue and either arrange for a replacement or offer a refund as per our refund policy.

Order Status Updates:

• You can log in to your Vkareusa account to view your order history and check the status of any pending or completed orders. Additionally, we will keep you informed about any significant updates through email notifications.
• If you have any further questions or require assistance regarding our shipping policy or any other matter, please do not hesitate to contact our customer support team. We value your trust in Vkareusa and are here to provide you with the best possible shopping experience.
• Thank you for choosing Vkareusa, and we look forward to serving your healthcare needs with excellence.